1. Information We Collect
We may collect personal and business-related information that you submit through our website, quote request forms, WhatsApp messages, phone calls or email communication. This may include your name, phone number, email address, project location, brand preference, quantity requirement, message details and technical information such as your IP address.
2. How We Use Your Information
- To respond to your enquiries and provide cement quotations.
- To coordinate order discussions, product availability and delivery timelines.
- To maintain internal records for customer support, billing and compliance.
- To improve our services, website performance and communication quality.
3. Sharing of Information
We do not sell your personal information. We may share limited information with logistics partners, billing teams, service providers or legal authorities only when required to fulfil your request, deliver products, comply with law or protect our legitimate business interests.
4. Cookies and Analytics
Our website may use basic cookies, server logs or similar technologies to understand usage patterns, improve page performance and detect misuse. These tools generally collect non-sensitive browsing information and are used for operational and analytical purposes.
5. Data Retention
We retain submitted information for as long as necessary to respond to enquiries, maintain records, support customer service, handle transactions or comply with legal obligations. We may securely delete or anonymize data when it is no longer reasonably required.
6. Data Security
We use reasonable administrative and technical measures to protect your data against unauthorized access, misuse or disclosure. However, no online transmission or storage method can be guaranteed to be completely secure, and you share information at your own discretion.
7. Your Choices
You may contact us to update, correct or request deletion of your information, subject to applicable law and business record requirements. You may also choose not to submit certain details, although this may limit our ability to provide an accurate quote or service response.
8. Third-Party Links and Platforms
Our website may direct you to third-party services such as WhatsApp, email providers or map services. Your use of those services is governed by their own privacy practices, and we encourage you to review their policies separately.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at sales@cementbulksales.com or call +91 7838087959.